About Stepping Stones

Stepping Stones is a family mediation service based in Durham with outposts in Darlington, Stockton-on-Tees, Easington, Newcastle, Hexham, Prudhoe, Hartlepool and Catterick Garrison. 

Having been established for over 20 years, we have a reputation for providing a professional and efficient service, whilst also ensuring that, at what may be a difficult and challenging time for you, you feel welcomed and made to feel at ease.

Stepping Stones  has a team of experienced mediators, all of whom are accredited, and are members of  Lead Mediation Bodies - The Family Mediators Association and the College of Mediators. All our mediators work to the highest professional standards which includes regular supervision and regular continuing professional development and training , to ensure the best possible service to you.

What we offer

As a leader in family mediation provision over the last 20 years,  our team Trish, Caroline, Jenny and Vivienne  provide a high standard of service with care, efficiency and professionalism in both private and  legal aid mediation, under the Legal Aid Mediation Quality Mark - a benchmark for standards in mediation. We offer appointments very quickly because we understand that issues relating to children need to be resolved without delay and if we can help parent to do this, we are also helping to make life better for children. 

You can Meet the Team here

Our premises.

Our head office is based at The Rivergreen Centre, Aykley Heads, Durham.  DH1 5TS.  Tel. 0191 383 7440

We also mediate in:

Newcastle - at Grainger Suite, Regent Centre, Regent Farm Road, Gosforth, Newcastle upon Tyne, NE3 3PF.

Darlington -  at The CORE, Church Row, Darlington, Co. Durham, DL1 5QD

Stockton-on-Tees -  at Stockton Business Centre, 70-74 Brunswick Street,  Stockton-on-tees, Cleveland. TS18 1DW 

Hartlepool - at  Hartlepool NHS Healthcare Centre, One Life Hartlepool, Park Road, Hartlepool, TS24 7PW

Easington - at Healthworks, Paradise Lane, Easington.  SR8 3EX 

Hexham - at Community Centre, Gilesgate, Hexham, Northumberland, NE46 3NP

Prudhoe - at Prudhoe Library, Spetchells Centre, Front Street, Prudhoe, Northumberland, NE42 5AA

Catterick Garrison - at The Beacon, Marne Road, Catterick Garrison, North Yorks.  DL9 3AU   [sat navs. may need   DL9 3AY Beacon is located on opposite side of road]

PLEASE TELEPHONE OUR MAIN OFFICE IN DURHAM 0191 383 7440 to arrange an appointment either there or at any of our outposts. 




2 Union Square
DL1 1 HL